Shipping policy

Delivery Charges

Shipping charges are calculated at checkout. For purchases involving multiple items, combined shipping is available, please reach out to us for any special arrangements not listed on our website.

Delivery Times

We ship all orders, both domestic and international, within a few working days from when they are placed. After dispatch, please consider additional carrying time for the delivery to reach you. This duration will vary depending on your location and the specific carrier we may have used.

For bespoke orders, please allow approximately 3 to 5 weeks from confirmation of all details to completion and dispatch.

We choose the most efficient shipping method for each order, utilizing a variety of options like a dedicated courier service, the national mail network, or other trusted carriers. Please note, delivery delays can occur due to factors beyond our control.

International Shipping Adjustments

For international shipments, our initial shipping charge may not fully cover the costs. If the actual shipping expenses exceed the amount charged at checkout, we might need to request an additional payment to completely cover these costs.

Customs and Import Taxes

International customers are responsible for all customs and import taxes that may apply upon arrival in their country. These fees are separate from the shipping charges and must be paid by the recipient directly to the local authorities. Please check with your local customs office for more information.